Store Policy
Customer Care
At Paw Trust, we prioritize our customers and their furry companions. Our dedicated customer care team is here to assist you with any questions or concerns, ensuring a seamless shopping experience. Your satisfaction is our goal, and we are committed to providing the highest level of service.
Privacy & Safety
At Paw Trust, we believe your trust is our most valuable asset, and we are deeply committed to safeguarding your personal information while ensuring your shopping experience is completely secure. When you make a purchase or create an account, we collect only essential details—such as your name, email, shipping address, and payment information—solely to fulfill your orders and improve our service.
All payment transactions are encrypted using industry-standard technology, and we never store your full credit card details on our servers. We never sell, trade, or rent your personal data to third parties, sharing it only with trusted partners who assist us in operating our website and delivering your packages under strict confidentiality agreements. You always retain the right to access, update, or request the deletion of your personal data at any time by reaching out to our support team
Wholesale Inquiries
Are you a pet boutique owner, retailer, or distributor looking to share high-quality pet products with your customers? Paw Trust is always excited to partner with businesses that share our genuine passion for pet care and excellence. We offer competitive wholesale pricing, low minimum order quantities, and dedicated support for all our approved retail partners.
To kick off a wholesale relationship, simply send an email to our team with your business name, website, store location, and a brief description of your retail space. Once your application is reviewed and approved, we will gladly provide our exclusive wholesale catalog, order forms, and bulk shipping options to help keep your shelves stocked.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments